Termini e condizioni del servizio

TERMS & CONDITIONS

Updated 24/09/2023.

1. GENERAL

Terms and conditions will apply to the purchase of all goods and services by you (the customer). We 1DELUXE LIMITED whose trading name is 1DELUXE a company registered in England under number 14771427. Our registered office is 86-90 PAUL STREET, LONDON, EC2A 4NE.

These are the terms on which we sell our goods and services to you. By placing an order with us you agree to be bound by these Terms and Conditions. To use this website, you must be at least 18 years old.

2. ORDER PROCESS

All products which appear on the website are subject to availability. Orders placed also depend on acceptance. In the case that a product is no longer available you will be notified accordingly.

The Order process is set out on the website. Each step allows you to check and amend any errors before submitting the order. It is your responsibility to check that you have used the ordering process correctly.

A contract will be formed for the sale of goods ordered only when you receive an email from us confirming the order (Order Confirmation). You must ensure that the Order Confirmation is complete and accurate and inform us immediately of any errors. We are not responsible for any inaccuracies in the order placed by you.

By placing an Order, you agree to us giving you confirmation of the contract by means of an email with all information in it. You will receive the Order Confirmation within a reasonable time after making the Contract, but in any event not later than the delivery of any Goods supplied under the Contract.

 3. PRICE AND PAYMENT

The price of each product and any delivery charge is available on the website at the date of the order. Prices and charges include VAT at the rate applicable at the time of the Order. Payment instructions are available on our website when placing an order and payment will be taken immediately or otherwise before the delivery of your order.

4. DELIVERY

We will deliver your order, to the delivery location by the time or within the agreed period or, failing any agreement, without undue delay and, in any event, not more than 30 days after the day on which your order is confirmed.

We do not deliver to addresses outside England and Wales, Scotland, Northern Ireland, the Isle of Man, and the Channels Islands. If, however, we accept an Order for delivery outside that area, you may need to pay import duties or other taxes, as we will not pay them.

If you or your nominee fail, through no fault of ours, to take delivery of your order at the Delivery Location, we may charge the reasonable costs of storing and redelivering them. The Goods will become your responsibility from the completion of delivery or customer collection. You must, if reasonably practicable, examine the Goods before accepting them.

5. LIABILITY

Risk of damage to, or loss of, any Goods will pass to you when the Goods are delivered to you. You do not own the Goods until we have received payment in full. If full payment is overdue, we can choose by notice to cancel any delivery and end any right to use the Goods still owned by you. In which case you must return them or allow us to collect them.

6. COMPLIANCE

We are legally obligated to provide the Goods in accordance with the Contract, and we will be considered non-compliant if they fail to meet the following requirements upon delivery:

1. They must meet a satisfactory quality
2. They should be suitable for any specific purpose for which you purchased the Goods, as determined before the Contract was established or as indicated by us in the Contract.
3. They must align with their provided

It is important to note that a failure to comply will not be attributed to us if the failure originates from the materials you provided.

7. PRIVACY

Your privacy is critical to us. We respect your privacy and comply with the General Data Protection Regulation regarding your personal information. These Terms and Conditions should be read alongside, and are in addition to our policies, including our Privacy Policy.

We are a Data Controller of the Personal Data we process in supplying goods to you. Where you supply personal data to us so we can supply goods to you, and we process that personal data while supplying the goods to you, we will follow our obligations imposed by the Data Protection Laws:

1. Before or at the time of collecting Personal Data, we will identify the purposes for which information is being collected.
2. We will respect your rights in relation to your Personal
3. We will implement technical and organisational measures to ensure your Personal Data is

For any enquiries or complaints regarding data privacy, you can e- mail: info@1deluxe.com

8. EXEMPTION OF RESPONSIBILITY

Our exemption from responsibility does not apply in the following cases:

1. Any fraudulent act or failure to act
2. Instances of death or personal injury resulting from negligence or a breach of the Supplier's legal

Apart from these exceptions, we are not held accountable for:

1. Losses that were not foreseeable by both parties at the time of forming the
2. Losses (such as loss of profit) incurred by the Customer's business, trade, craft, or profession, unless the Customer's primary purpose for purchasing the Goods is believed by the Supplier to be for its business, trade, craft, or profession.

9. INTELLECTUAL PROPERTY

All content, including but not limited to text, images, graphics, logos, videos, photographs, designs, trademarks, and any other intellectual property (collectively referred to as "Content"), displayed on this website is owned by 1DELUXE LIMITED and is protected by applicable intellectual property laws.

1DELUXE LIMITED and its associated logos, trademarks, and service marks are the exclusive property of 1DELUXE LIMITED. You may not use, copy, reproduce, or display the Marks without the prior written consent of 1DELUXE LIMITED.

The use of this website does not grant you any ownership or rights to the Content displayed on it. You agree not to reproduce, distribute, display, or otherwise use the Content without the prior written consent.

Any content submitted or uploaded by users, such as product reviews, comments, or other user-generated content ("User Content"), shall remain the intellectual property of the respective users. You represent and warrant that you have the necessary rights and permissions to submit User Content.

1DELUXE LIMITED reserves the right to terminate or restrict access to this website for any user who is found to be in violation of this Intellectual Property Clause or any other terms and conditions of use.

10. APPLICABLE LAW AND HANDLING COMPLAINTS

The Agreement, which includes both contractual and non-contractual matters, is governed by the laws of England and Wales.

1. In case of disputes, they may be brought before the courts of England and Alternatively, if the Customer resides in Scotland or Northern Ireland, the disputes may be resolved in the respective courts of Scotland or Northern Ireland.

1. Our objective is to prevent disputes whenever possible, and thus, we address complaints as follows: In the event of a dispute, customers are encouraged to contact us to seek a We will strive to provide an appropriate solution within a period of 7 days.

11. AMENDMENTS OF TERMS AND CONDITIONS

1DELUXE LIMITED reserve the right to update this Terms and Conditions as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the website, and you are deemed to have accepted the Terms and Conditions on your first use of the website following the alterations.