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We are dedicated to ensuring your full satisfaction with your purchase from 1DELUXE. If, for any reason, you are not entirely delighted with your order, we are here to assist. Please take a moment to review our exchange policy outlined below to determine your eligibility for an exchange.
To qualify for an exchange, your item must meet the following criteria:
* The Item must be unused, remain in the same condition as when you received it and be in its original packaging.

Requests for exchanges must be initiated within 14 days of receiving your order and you can do so by emailing us at info@1deluxe.com.
Once we have received your returned item and conducted an inspection, we will promptly communicate the status of your exchange to you via email. Should your return meet the necessary criteria and be approved, we will initiate the exchange process.
Should you require clarification on our exchange policy or require assistance with a return, please do not hesitate to reach out to our dedicated customer service team at info@1deluxe.com.
Kindly note that we do not facilitate direct exchanges.
By making a purchase from 1DELUXE, you acknowledge and consent to abide by our exchange policy.

We do not offer refunds only exchanges.